Do I actually need an app?
Most businesses don't need an app. When you genuinely do, it's because regulars use it over and over.
This might be you
- You have membership, points, or stored credit
- Customers use it several times a month, not once a year
- You need push notifications
- You've been quoted for an app and want a second opinion
What you get
- A requirements pass — this step often ends with 'you don't need one'
- iOS and Android
- An admin to run it
- Store submission handled
A real situation
A car wash was quoted RM40,000 for an app. What they needed was stored credit and a booking flow. A PWA did it for a fraction, and customers never had to visit a store.
Common questions
- Do I really need an app?
- Probably not. If customers touch you less than a few times a month, an app gets installed once and forgotten. We'll tell you when the answer is no.
- App or PWA?
- PWA unless you need push notifications, offline-heavy use, or hardware access. Most Malaysian SME cases are PWA cases.
- How much?
- Too variable to put a number on the page. The requirements pass exists so the quote is based on something real.
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