03Orbit · filter · record

Automate

“Too many messages. When I’m busy I just can’t reply.”

The shift

From how it runs nowto how it should.

Today
  • WhatsApp, IG and FB open in three tabs
  • The same six questions, all day
  • Follow-up depends on remembering
  • After the sale, silence

Chaos becomes a record

  • One inbox behind the scenes
  • AI answers the repeat questions
  • Status changes trigger the follow-up
  • Review, referral and reactivation run themselves

What connects

One line, not separate tools.

  1. Channels
  2. AI
  3. Qualify
  4. CRM
  5. Follow-up
  6. Appointment
  7. Human
  8. Retain

Capabilities

What sits inside Automate.

BC AI Front Desk

One channel, FAQ, capture, basic qualification and handoff.

Capability · quoted per project

BC AI Sales Engine

Multi-channel, scoring, pipeline, automated follow-up.

Capability · quoted per project

WhatsApp automation

Answer the repeat questions before you pick up the thread.

See the service page →

AI automation

Hand over the repetitive part. Judgement stays with you.

See the service page →

CRM

Where every customer stands, in one screen.

See the service page →

Follow-up

Most leads are not lost on the first reply. They are lost afterwards.

Capability · quoted per project

Appointment

Confirmations, reminders and reschedules on the same journey.

Capability · quoted per project

Retention

Onboarding, review, referral, repeat purchase, reactivation.

Capability · quoted per project

Proof

Nothing here yet — on purpose.

Real client work goes here once it clears review, labelled every time. Invented examples would make this page worthless.

Real client Data masked Prototype

Starting investment

Where this usually starts.

AI Front Desk RM1,800 setup + RM799/month. AI Sales Engine RM3,800 setup + RM1,499/month.

Build fees, managed fees and third-party usage are charged separately. Nothing on this page is a quotation.

Common questions

Will customers know it is automated?
They will know something answered instantly. Written properly that reads as organised, and it says a human follows up.
What if it gets something wrong?
It stops and hands over, with the context attached and a note explaining why.
Why is there a monthly fee?
Because real conversations show where it drifts. We read them and tune it.